Privacy
Juniper Longevity values discretion. This page explains how inquiry information is collected, used, and protected.
When you submit an inquiry through this website, we collect the details you choose to share, such as your name, email address, and a short description of your goals. We do not collect protected health information on this public website.
Information is used only to respond to your inquiry, coordinate an introductory consultation, and communicate about relevant services.
We use industry-standard safeguards for data transmission and storage, and access is limited to authorized team members.
We do not sell or trade your personal information. If care coordination ever requires sharing information with a partner provider, we will obtain explicit consent first.
You may request access, correction, or deletion of the information we hold about you by contacting contact@juniperlongevity.com.
When you chat with Joy on this website, the conversation is retained for 90 days and used only to improve the quality of our replies and to route follow-up questions to the right member of the Juniper team. After 90 days, conversations are archived or deleted. Deletion requests you make — through Joy or through contact@juniperlongevity.com — are honoured within 14 days.
Joy captures only what you explicitly give it through structured tool calls: an email address or WeChat ID you share for follow-up, a stated language preference, a free-form note about what you are looking for. Joy does not capture, store, or forward clinical information entered into chat. If you paste a lab value, a medication list, a diagnosis, or an imaging finding, Joy will tell you not to share further, flag the moment for the Juniper operations team, and will not echo the content back.
Lead records and chat transcripts live in Juniper's tenant-scoped backend, operated by Clockless on Juniper's behalf. No chat content is exported to third-party analytics tools. Only aggregate counts — messages per day, escalation counts, lead capture rate — are used for operational review.
Last updated: April 20, 2026
